Get in touch - call  +44 (0)1454 328660
 
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Unrivalled After Sales Support

Of course, we offer more than innovative packing machinery. Much more. From installation through to after sales services, we have the support you need, when and where you need it. With direct communication links to Bristol for machine interrogation and 24/7/365 telephone support service.

  • Our
    Promise
    to you

    When we sell you a machine, that is just the start of our journey. We are there every single step of the way offering you the unrivalled after sales support you expect from Smurfit Kappa.

  • The
    Total
    Solution

    We can supply all your corrugated cardboard and packaging needs, including hot melt adhesive to allow us to gain sole responsibility for your end of line corrugated packaging.

    Through our knowledge, experience and expertise our equipment and packaging will deliver the highest attainable performance at the lowest total cost of ownership.

  • One
    Step
    Ahead

    In a world of ever changing technology it is always good to know we are constantly monitoring changes so we can inform you when equipment needs upgrading to avoid obsolescence.

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Benefits of Smurfit Kappa’s After Sales Support

Our team of specialist engineers are on hand to support your end of line packaging systems, giving you both peace of mind and reliability.

Each and every one of our engineers is given comprehensive training, ensuring that they know your equipment inside out.

Our full range of after sales services include:-

  • Breakdown support

    24/7/365 telephone support service

  • Preventative Maintenance

    We supply servicing and extended warranties

  • Training

    Individually tailored at your premises or in off-site classrooms

  • Embedded Engineers

    Continuous improvement programmes for your machinery

  • Cloud Technology

    Live component identification & 3D exploded views

  • Spare Part Services

    We stock and can deliver essential machine parts

  • Machine Overhauls

    Full service available

  • Remote Machine VPN

    Secure internet access for remote connectivity and support

To find out more about our comprehensive
after sales service and the range of benefits,
please call us on
+44 (0)1454 328660